First of all, submit a crash report with your e-mail address and a description of what you were doing when the problem occurred.However, if it is frozen while trying to load a built-in plugin, create a new discussion in the community for troubleshooting. Most of the time, it freezes on a third-party plugin and removing the plugin temporarily should fix the problem. Take a closer look at the splash screen and check if the app is frozen while loading a specific plugin. After Effects system requirements: Make sure your computer meets the minimum requirements to run After Effects: Īfter Effects is stuck on the splash screen. Reset your Mac OS permissions for After Effects by following the steps given in this article:
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